Solutions for Multifamily Housing

Delivering Purchasing Solutions to Maximize Resident Satisfaction

Avendra’s Multifamily experts can show you how to save money on the operating supplies and services you use every day and streamline your purchasing so you can focus on what matters most – maximizing resident satisfaction.

Avendra combines years of strategic contracting expertise with customer-focused support teams to help multifamily properties deliver higher NOI, mitigate risks and optimize their procurement strategies.

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Why Choose Avendra?

Partnering with Avendra will allow you to reduce your workload to shape a better residential experience and protect your building’s assets. We take on the burden of negotiating product and service contracts and managing vendors, so that you can have more time to focus on your residents.

Today, Avendra serves 16,500+ customer locations across multiple segments, including multifamily housing, private clubs, hotels and resorts. When it comes to procurement, our solutions have your multifamily properties covered serving as your single source to suppliers that save you time and money!

Avendra’s strong supplier contracts – which include increased insurance coverage and caps on a supplier’s ability to increase rates – help you mitigate risk and limit liabilities.

On top of this, we monitor supplier performance by conducting price comparison studies, performing price audits and listening to customer feedback to provide the best value on the market.

Our partnership ensures your properties maximize the savings offered by our extensive supplier programs that cover a range of property needs, including:

  • Engineering Products
  • Service Suppliers
  • Administrative Programs
  • Safety and Sanitation
  • Disaster Recovery
  • Building Repair and Maintenance
  • Technology Solutions
  • Energy Saving Partnerships
  • HVAC Air Filters
  • FF&E Products
  • Fitness Equipment/Supplies

How can Avendra help you increase operating efficiencies and reduce costs today? Fill out the form above to talk with an Avendra expert or download our Avendra Multifamily overview.

“We are continually impressed by the resources Avendra offers, particularly their product comparisons, supplier directories and the commodity reports, which are invaluable. Their customer-care team is experienced and efficient, and just a phone call away for assistance.  As HRI continues to grow, we are confident Avendra puts us in the best position to deliver best-in-class results.”

Brandon Goubler, Corporate Procurement Manager
HRI Properties

Avendra’s holistic approach to strategic contracting ensures your properties are always receiving best-in-market pricing on products and services.

Our purchasing programs offer $14B+ in leveraged buying power with a wide selection of contracted distributors and manufacturers.

Avendra programs are tailored specifically for the needs of each property to drive measurable and sustainable savings.  Whether you take advantage of some or all of Avendra’s capabilities, you will get a procurement solution that represents years of best practices, proven supply chain expertise and unprecedented customer service.

More than just a means for delivering savings, we are a trusted partner with the innovation, expertise and resources you need to optimize your purchasing practices.

Unique customer benefits beyond just great savings include…

Worried about transitioning over your current procurement processes?  Getting started is easy with our customer roll-out process and Implementation Team. Our customized approach to implementation will ensure you have the tools needed to optimize program participation and maximize potential savings. You can also take advantage of our in-house eProcurement solution, or we can integrate with a range of third-party providers.  Our supplier catalogs can be accessed directly from their websites or through e-procurement platforms, including Yardi and Ops Technology.

Unsure how to take full advantage of our programs? Avendra’s Customer Care support model provides multiple layers of support at both the management company and property level. Our account managers, customer service and outbound support representatives are your Customer Advocates—your trusted advisors who work with you to make sure you’re buying the right products based on your business goals and priorities and that suppliers are providing the level of quality and service you deserve.

What keeps you up at night?  If it’s risk related to your supply chain, Avendra can strengthen it and provide dedicated in-market support to provide you peace of mind.  Our full team of experienced contracting and quality assurance associates establish and reinforce strict standards for supplier safety, quality and value. Contracts go through a bidding process every three to five years, our suppliers are vetted on a regular basis and suppliers must provide evidence of financial stability to indemnify our customers.

What’s working?  More importantly, do you know what isn’t and why?  With access to dashboard analytics via — our 24/7 online customer information portal — you will receive purchasing insights at your fingertips and can easily make needed changes. The portal provides your purchasing team easy access to a variety of suppliers and a host of on-demand reports measuring performance and trends for your continued success.

Looking to optimize and streamline your supply chain through technology?  Focused on “green” purchasing?  We are constantly searching new ways to help strengthen and improve your operations.  New products, ideas and perspectives – Avendra offers the innovation you need to succeed!

Ready to work with the experts?  We know multifamily and how it operates.  Our strategic sourcing experts use their in-depth knowledge of specific product and service categories to generate the best contracts for savings, service and protection. Meet your Avendra multifamily experts below who can help you get started today.

Meet Avendra’s Experts

Ed Hawkins

As a founding member of Avendra, Ed brings over 25 years of procurement experience to the strategic sourcing team. As a Director, Strategic Sourcing and Category Strategy Leader, Ed manages the development of our services program and specializes in national and regional supplier relationship management.

William Key

As a Director, Strategic Sourcing with 20 years working of experience in supply chain management, William specializes in indirect, construction and engineering products and services. He oversees Avendra’s elevator maintenance contracts, and has extensive knowledge of landscape maintenance, heavy tree care and snow removal services. William holds a Master’s in Supply Chain Management.

Jesse Messitte

As the VP, Customer Integration with over 15 years of industry experience, Jesse oversees the Customer Care team. He focuses his years of expertise on strategic planning, touch point efforts and customer-focused data modeling that help Avendra increase customer satisfaction.

Get Started with Avendra Multifamily Today!

If you are ready to experience what Avendra can do for your properties, contact us to get an exploratory conversation set up with an Avendra representative today!

Avendra’s Multifamily solutions are provided by Avendra LLC. More on Avendra LLC at